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Strategy and Operations Manager





Full time





● Managing the day-to-day operations of an e-commerce business, including customer service, resource allocation, budgeting, performance tracking, marketing efforts, and financial planning.

● Establish and simplify operating procedures & guidelines.

● Develop and implement strategic plans that align with the company's vision, mission, and goals.

● Conduct research and analysis to identify industry trends, competitive landscapes, and potential growth opportunities.

● Work closely with management to identify operational inefficiencies and develop strategies to address them.

● Ensure that all projects and initiatives are delivered on time, within budget, and to a high standard of quality.

● Ensure operations are in compliance with company policies and procedures so as to maintain brand image.

● Lead and is in charge of different projects according to business plans and strategies.

● Communicates company set KPI's and identifies strategies and changes to ensure performance standards are met.



● Tertiary education with a minimum of 10 years experience in the F&B industry, of which 5 years of experience in operation management, with a proven track record of process improvement and system implementation.

● Experience in e-commerce or F & B operations is an advantage.

● Strong understanding of food safety regulations, quality control standards, and environmental standards, with experience in ensuring compliance in a manufacturing setting.

● Excellent project management skills, with a track record of delivering projects on time, within budget, and to a high standard of quality.

● Strong leadership and team management skills, with the ability to motivate and inspire a team to achieve operational excellence.

● Excellent communication and interpersonal skills, with the ability to build and maintain relationships with key stakeholders, including regulatory bodies, suppliers, and customers.

● Establish and simplify operating procedures and guidelines.

● Strong analytical and problem-solving skills, with the ability to identify root causes and develop effective solutions to complex problems.

● Proficiency with Excel and Word processing.


Salary: Negotiable



We are a social enterprise with a food and beverage factory in operation and welcome applicants from all backgrounds to apply. Interested parties, please send your full resume with availability and expected salary to Only shortlisted candidates will be contacted within 6 weeks.


土瓜灣 (距離屯馬線5-7鐘路程,交通便利)

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