Operation Manager


Tsuen Wan - Office







Festyle is a social enterprise which aims at promoting women employment and empowerment, as well as healthy dining culture in Hong Kong. We are now looking for suitable talents to fill the following position.


  • Plan, manage and execute on the whole e-commerce operations including but not limited to order management, logistics arrangement, customer service ( general, order tracking inquiries and complaints)

  • Responsible for the operation workflow management and solving operational issues

  • Coordinate and communicate with kitchen production team to improve the whole operation flow

  • Work closely with and report to directors. Analyze and review the operational effectiveness and make improvements in different scopes including but not limited to adopt IT solutions

  • Assist and support marketing teams with marketing, promotional activities and campaigns

  • Maintain effectiveness and high performance in operation

  • Support with company's business development

  • Uphold the food safety standard

  • Perform ad-hoc tasks and projects as assigned


  • 3-5 years or above of working experience in operation management and at least 2 years at managerial level

  • Experience in e-commerce / Food and Beverage operation is an advantage

  • Strong leadership, managerial skills

  • Strong time management, problem-solving skills, detail-oriented with analytical mind

  • Strategic thinking, independent, self-motivated and positive attitude

  • Good interpersonal and communication skills


  • Salary: Negotiable

  • Work Location:Tsuen Wan West

  • Five-day work week, On Shift

  • Fun, young and energetic working environment

  • Flat organizational structure

  • Staff purchase discount

How to apply:

Interested parties, kindly please send your resume with your expected salary to

hr@festyle.hk OR apply through JobsDB by clicking "APPLY NOW".

Personal data collected will be used for recruitment purpose only. Applicants not contacted within 8 weeks may consider their applications unsuccessful.



Festyle is a social enterprise that aims at promoting women employment and empowerment, as
well as healthy dining culture in Hong Kong. Festyle makes use of seasonal ingredients and
housewives’ household wisdom to deliver ready-to-cook cuisine boxes, catering services, and


Tusen Wan West